Q: I want both Cafe Press LYB! Store items and LYB! Store items. May I place all my items in one shopping cart and pay for everything together?
A: Sorry, no. Cafe Press Store and LYB! Store are completely separate and require separate shopping carts and separate payments. They'll require separate shipping charges and you'll receive two packages, possibly a few days apart.
Q: Can I pay for items in the same way at both the Cafe Press LYB! Store and LYB! Store?
A: At the Cafe Press LYB! Store, you can pay for your purchases with a credit card. They accept Visa, MasterCard, American Express and Discover. At the LYB! Store, we accept payment by PayPal only.
Q: What are the shipping rates for the two LYB! stores?
A: The Cafe Press LYB! Store charges a standard flat shipping rate of $5, regardless where you live in the continental US. Other shipping options are available. For more info on Cafe Press shipping charges, click here. The LYB! Store charges for shipping based on the total cost of your order. Click here for more LYB! Store shipping info.
Q: Does Cafe Press accept international orders?
A: Yes, Cafe Press ships to most international locations. All orders are shipped via UPS and take anywhere from 8 to 14 business days for delivery, depending on your shipping address. Please refer to the following link for international shipping prices and delivery times: http://www.cafepress.com/cp/info/help/custserv.aspx?s=lybproject
Q: I haven't received my Cafe Press LYB! Store item. What should I do?
A: Please contact Cafe Press directly, since we have no information on Cafe Press orders. Click here for contact info. You can check the status of your order by going here.
Q: What if I have a problem with my Cafe Press store item?
A: Cafe Press is dedicated to customer satisfaction and has a very good return policy. For more info, click here. If you should have a problem with a Cafe Press LYB! Store item, please contact Cafe Press directly, you'll find all their contact information here.
Q: Help! I'm not sure what to do.
A: Please feel free to contact us at any time for help on any LYB! Project order.
Phone: 760-434-3888 (8am - 5pm PDT, leave a message if after hours.)